Information we receive
We may receive account, contact, billing, support and technical information when you enquire, place an order, use the client portal or request assistance. Website systems may also process IP address, browser, device and security-log information needed to deliver and protect the service.
How information is used
Information is used to process orders, verify accounts, deliver hosting, provide support, communicate service notices, prevent abuse, maintain security, meet legal obligations and improve operations.
Payments and service providers
Payment and client-account functions may be processed through the secure BDIXVPS portal and relevant payment or infrastructure providers. Those providers process information under their own policies and applicable obligations.
Cookies and analytics
The website may use essential cookies for security and session operation and may use measurement tools to understand aggregate website performance. Browser settings can control non-essential cookies where applicable.
Data retention and security
Information is retained only as reasonably necessary for service, accounting, dispute, security and legal purposes. Reasonable administrative and technical safeguards are used, but no Internet system can guarantee absolute security.
Your choices
You may request correction of inaccurate contact information or ask privacy-related questions by emailing info@bdixvps.com.bd. Some records may need to be retained for legal, fraud-prevention or accounting requirements.
Policy changes
This policy may be updated when services, technology or legal requirements change. The version published at this unchanged URL is the current policy.