Agreement and eligibility
By ordering or using a service, the customer agrees to these terms, the applicable service description, acceptable-use requirements and invoice terms. Account information must be accurate and the account holder must be authorized to enter the agreement.
Orders, verification and activation
Provisioning is subject to successful payment, order review, identity or risk verification where required, inventory and technical availability. Advertised activation time is not a guarantee when verification or manual review is necessary.
Customer responsibility
Customers are responsible for account credentials, application code, content, licences, user activity and lawful use. Unmanaged VPS customers additionally own operating-system administration, patching, firewall, backups, monitoring and recovery unless a separate written service says otherwise.
Managed-service scope
Managed assistance covers only the scope described for the purchased service. Third-party application development, debugging, custom code, unsupported software and customer-caused incidents are not automatically included. Confirm scope before relying on a task as managed.
Acceptable use
Services may not be used for unlawful content, abuse, malware distribution, unauthorized access, fraud, spam, denial-of-service activity, copyright infringement or conduct that threatens other customers, networks or providers.
Billing, renewal and suspension
Invoices must be paid by the due date. Overdue, abusive, high-risk or legally restricted services may be suspended or terminated. Customers should keep independent backups before expiry, cancellation or migration.
Performance and availability
Resource and network figures describe service capacity, not a guarantee of application speed. Performance depends on configuration, code, traffic, third-party networks and customer activity. Maintenance and circumstances outside reasonable control may affect availability.
Limitation and indemnity
To the extent permitted by applicable law, BDIXVPS is not liable for indirect loss, lost profit, lost data or business interruption. Customers are responsible for claims arising from their content, users, configuration or breach of these terms.
Changes and contact
Terms may be updated at this URL. Continued use after an effective update indicates acceptance. Questions may be sent to info@bdixvps.com.bd.